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The Not-So-Fine Print

(aka Policies, Terms & Stuff You Should Know)

Welcome—glad you’re here.


I believe in clear communication, mutual respect, and working relationships that feel good, stay on track, and support both sides. This page lays out the terms that protect everyone involved and keep expectations clear. These policies apply to everything I offer through this site—coaching, project support, event planning, and digital or social content creation. If something’s unclear, just ask. I’m always up for a quick conversation to make sure we’re on the same page.

Privacy Policy (Your Info Stays Safe)

If you reach out through my contact form, I only collect what you share—typically your name, email, and any details that help me follow up. That information is used solely to respond to your inquiry or provide requested services. I don’t sell, rent, or share personal information with third parties. I may use basic, anonymous analytics to understand how people find and use the site (so I can make it better).

Terms & Conditions (Working Together)

By using this site, booking services, or purchasing a product, you agree to the following:

  • Scope of Work: Every project starts with a clear agreement. If needs change, we’ll adjust the plan and cost as needed.

  • Payment Terms: Payment is due as agreed—some services may require deposits or full payment upfront.

  • Reschedules & Cancellations: Life happens. Please give reasonable notice. I may charge for time already invested if a project is canceled mid-way.

  • Ownership: You fully own your deliverables once payment is complete. I may share non-confidential work in my portfolio unless we agree otherwise.

  • Professional Boundaries: I strive for a respectful, supportive experience. If a situation becomes unsafe or misaligned, I reserve the right to end the engagement.

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Disclaimers (Quick Legal Reminder)

  • Coaching & Consulting: Everything I share comes from real-world experience. It’s not legal, financial, or medical advice—final decisions are always yours.

  • Digital Products: Sold as-is. I do my best to deliver high-quality tools and resources, but specific results can’t be guaranteed.

  • AI Use: I use AI tools like ChatGPT to support content creation and automation—but all work is reviewed, customized, and finalized by me. You’re still getting a real human (hi!) doing thoughtful work for your brand.

  • U.S. Only: I serve clients within the United States, primarily Maine-based individuals and small businesses.

  • Force Majeure: If unexpected events (like tech issues, emergencies, or acts of nature) interrupt service delivery, I’ll communicate quickly and work to make things right—but I can’t be held responsible for delays beyond my control.

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Copyright & Intellectual Property (Please Don’t Steal My Stuff)

Unless otherwise noted, all content on this site—including writing, graphics, photos, templates, layouts, and digital products—is owned by me or properly licensed.

You’re welcome to share links (thank you!) but copying, republishing, or claiming my work as your own? Not cool—and not allowed.

Refund Policy (Let’s Be Clear)

Because my services and digital products are personalized, all sales are final unless otherwise stated in writing. No refunds once a project has started or a digital product has been delivered.

That said, I care deeply about the quality of my work and your experience. If something feels off, please reach out within 7 days of delivery—we’ll talk it through and find a solution.

Just One More Thing

This business was built on heart, hustle, and honesty—and I want that to come through in every interaction. These policies exist to keep things smooth and fair for everyone.

If anything here feels confusing or you’d like to discuss it, just reach out. I’m always happy to clarify.

Behind the Scenes logo

Behind the Scenes helps small business owners find the balance between creativity and process — so the ideas in your head turn into real results. Whether it’s organizing, creating, or helping you plan the next thing, I’m here behind the scenes making it doable.

Helping you stay balanced while your business grows.

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LAKES REGION, MAINE

 

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